← Back to home
Legal

Privacy Policy

Last updated: 13 July 2026

This Privacy Policy explains how we process personal data when you visit our marketing website getfaind.com / www.getfaind.com and when you use our application at app.getfaind.com (together, the “Website” and the “App”). It covers our own processing as controller under the EU/UK General Data Protection Regulation (GDPR). Where we process personal data on behalf of our customers as part of the FAIND service, we act as a processor — see section 15 and the separate Data Processing Agreement. The behaviour of the customer-embedded FAIND snippet on our customers’ own websites is described separately in the Snippet Data Statement; this Policy does not restate it beyond that pointer. If you have questions, contact us at privacy@getfaind.com.

1) Controller

leif ventures UG (haftungsbeschränkt)
Karl-Marx-Str. 250, 12057 Berlin, Germany
Commercial Register: HRB 170145 B, Local Court (Amtsgericht) Charlottenburg
Represented by: Leif Pritzel
VAT ID: DE344532119
Email: privacy@getfaind.com

Data Protection Officer: Not appointed (not legally required). Contact person for privacy matters: Leif Pritzel (see above).

2) Scope

This Policy applies to personal data we process as controller through our Website and App, and to online interactions with us (e.g. requesting an audit, signing in, contacting support). It does not cover offline processing, third-party websites we link to, or the processing we perform strictly on our customers’ behalf under a data processing agreement.

3) What we collect

We do not collect full payment card numbers. Payments are processed by Stripe (see “Recipients and processors”).

4) Why we use your data (legal basis)

5) How we use your data

We use the data to operate and protect the Website/App; authenticate you; manage subscriptions and billing; deliver our product (creating AI-readable static copies of publicly available pages you control and sending indexing signals); generate and send requested visibility reports; understand how visitors use our marketing Website and identify visiting companies for B2B lead generation; answer support requests and respond to your communications; and (if you consent) improve the Website/App through analytics.

6) Log files

Like most websites, we process server logs. The information may include IP address, browser, ISP, date/time, entry/exit pages and click counts. Logs are used to analyse trends, administer the site and ensure security.

7) Cookies and similar technologies

We use strictly necessary cookies for sessions and security (Art. 6(1)(f) GDPR). Optional cookies and similar technologies are used only with your prior consent via our cookie banner (Art. 6(1)(a) GDPR), and you can withdraw consent at any time in the banner settings. The main non-essential technologies on our own Website are:

8) Recipients and processors

We use carefully chosen service providers, engaged as processors under Art. 28 GDPR (with processor agreements and, where needed, Standard Contractual Clauses). The core recipients of personal data are:

A current and complete list of sub-processors — including providers used solely to process publicly available, non-personal content — is available to customers and prospective customers on request.

9) International transfers

Where data is processed outside the EEA/UK (e.g. the USA), we rely on an adequacy decision where one applies (such as the EU–US Data Privacy Framework for certified recipients) or on the EU Standard Contractual Clauses plus supplementary safeguards. Copies of the relevant transfer mechanisms are available on request.

10) Retention

We keep personal data only as long as necessary for the purposes described, or as required by law. The retention policy below reflects our current practice; a purge job is being implemented to enforce the time limits on the personal-data pockets. A period stated here is our retention policy, not a contractual guarantee. A key distinction runs through it: content change-detection signals and aggregated statistics carry no visitor identifier, no raw IP and no user-agent, so they are not personal visitor data and may be kept for as long as they are useful; the time limits apply only to the personal pockets (server logs, and our own-site lead/journey data).

11) Your rights

You have the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20), and to object to processing based on Art. 6(1)(f) (Art. 21). Where processing relies on consent, you can withdraw consent at any time with future effect (Art. 7(3)). To exercise your rights, email privacy@getfaind.com. We may need to verify your identity.

12) Complaint

You can lodge a complaint with any supervisory authority. The authority competent for us is the Berliner Beauftragte für Datenschutz und Informationsfreiheit.

13) Children’s data

Our services are directed at businesses and not at children under 16. We do not knowingly collect data from children.

14) Security

We implement appropriate technical and organisational measures per Art. 32 GDPR, including TLS encryption, access controls, logging and regular backups.

15) Processing on behalf of customers (SaaS)

When we deliver the FAIND service to a customer — building and hosting the AI-readable Knowledge Graph from the publicly accessible content of the customer’s verified domain, and processing data collected via the customer-embedded snippet — we act as a processor under Art. 28 GDPR and the customer is the controller. The terms of that processing are set out in our Data Processing Agreement, and the data the snippet handles on the customer’s own site is described in the Snippet Data Statement. The customer remains responsible for the lawfulness of the origin site’s content and robots rules and for any consent required on its own site.

16) Changes to this Policy

We may update this Policy if our services or legal requirements change. The current version is always available on this page, with the “Last updated” date above reflecting the latest revision.

Contact: leif ventures UG (haftungsbeschränkt), Karl-Marx-Str. 250, 12057 Berlin, Germany · Email: privacy@getfaind.com. See also our Imprint, Terms, Data Processing Agreement and Snippet Data Statement.